The sales team were a tough bunch with 5 nationalities, mixed seniority levels and quite a bit of an attitude. However, Susan achieved our objectives, with passion and responsibility. Eventually the team begun to understand and appreciate the approach she asked them to follow. The prep work was thorough and the team were provided with a clear method, supporting sales handbook and plenty of coaching as follow up. Thank you Susan!

Susan has led several training sessions with the Sales team, which have been of the highest quality. 
Her relaxed approach and style of delivery has been very well received by my colleagues and I. Her attention to detail and knowledge of our business is second to none. This clearly demonstrates the time and effort she must’ve put into preparing for each of the sessions. 
Not only were the training sessions informative, they have also been enjoyable. 

Outside of the “classroom “, Susan has also been there for any further advice required which has also been a great help. 
Thanks Susan!

Susan’s passion and energy comes through in every coaching session we have. She genuinely wants to make a difference! Some sessions have been about a specific topic – Susan makes sure you’re prepared for these by sending you specific material to read beforehand. She’s also able to guide you through a more open discussion, which always ends with positive actions to take away. Most importantly, she makes you feel at ease. I would highly recommend Susan as a coach and mentor.